UPC Technology Corporation (UPC) is an affiliated company under the MiTAC-SYNNEX Group. The company’s main business is the production and sales of phthalic anhydride (PA), plasticizers (DEHP, DINP, etc.). With PA accounting for 9% of sales, plasticizers accounting for 71%, and PVC accounting for 15%, UPC is one of the largest suppliers of plasticizer, acid and anhydride, and maleic anhydride (MA) in the Far East region. Our markets include Taiwan, China, Southeast Asia, Japan, the Middle East, India, Africa, New Zealand, Australia, the United States, and Canada.   Our company’s customers are mainly manufacturers of PVC sheeting, wire and cable, toys, UPR, and alkyd resin. We have over 300 customers in Taiwan. The geographical distribution of products exported directly from UPC Technology Corporation Taiwan is as follows:

On October 30, 2015, UPC formulated the Corporate Social Responsibility Committee establishment guidelines, which was announced and put into effect after approval by the company president. On January 18, 2022, the original "Corporate Social Responsibility Committee" was renamed as the Sustainability Committee (the “ESG Committee”) in cooperation with the regulatory amendments of the TWSE authorities. Members are responsible for collecting, identifying, and reviewing economic, environmental, and social issues to stakeholders. The committee is also required to report on these issues at meetings, as well as report on and participate in decision-making regarding established ESG objectives and departmental implementation status, implementation effectiveness, and improvement review. In principle, the committee will meet quarterly and may be adjusted flexibly if necessary; the operating status of the committee will be reported to the Board of Directors every six months; The reported dates to the Board over the past two years are as follows:

• January 18 and August 3, 2022
• May 5 and November 8, 2023

UPC manages and controls operating risks through various systems to ensure sustainable business operations. The company has passed a number of verifications and certifications, including the ISO 9001 Quality Management System (including EFFCI-GMP guidelines for cosmetic ingredients), ISO 14001 Environmental Management System, ISO 14064-1 Greenhouse Gas Emission verification, ISO 50001 Energy Management System, ISO 45001 and TOSHMS Occupational Safety and Health Management System. All risks and opportunities go through the Risk Management Committee, the Sustainability Committee or management review meetings for consultation on the corresponding management, supervision, and improvement measures. For other ISO certifications that UPC has passed, please refer to Worldwide Locations.

UPC continues to pay attention to the development of relevant domestic and international standards, and the changes in the corporate environment to review and improve related systems and effectiveness. We follow the principle of materiality by including the major themes of concern as annual work tasks or objectives, which are disclosed in the report for reference purposes. The company’s risks and opportunities go through the Risk Management Committee, the Sustainability Committee or management review meetings for consultation on the corresponding management, supervision, and improvement measures. For more details of the Risk Management Committee Implementation Status, please refer to the Risk Management Committee and Risk Management.

• 100% compliance with the legal regulations of each country regarding anti-competitive practices, antitrust, and monopolistic behavior.
• UPC has been devoted to developing and promoting an eco-friendly, non-toxic, and non-phthalate plasticizer UniHydro^®UN899 DINCH, which replaces general plasticizers and accounts for 80% of the Taiwan market.
• In 2022, earning customer satisfaction score of 90.66.
• The average product yield rate over the years has reached more than 98% of the goal of the ISO 9001 quality management system.

For more details and performance, please feel free to contact us through Stakeholder Contact Channels.